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More HTrends Items
Murphy's Laws Can Be Infallible In The Hotel Industry - By Osvaldo Torres Cruz & Mariana Stachuk
Travel Frustrations Dip...Except over Costs
Notes on Hawaii on the Back of an Airline Boarding Pass - By David M. Brudney, ISHC, August 2008
Customized Services: A Key Strategy In Guest Services - By Osvaldo Torres Cruz
Lessons from the Field - A Bakers Dozen of Strategies for Hotel Restaurant Managers - By John Hogan

More Other Articles Items
How The Oregon Q Care Program Answers Hospitality's Service Training Needs - By J. Ragsdale Hendrie
Cornell Professor Tallies the Value of Integrity
Pearo Named New Editor of Cornell Center for Hospitality Research Publications
'She gets too hungry, for dinner at eight...' - How to Elevate the Dining Experience - By J. Ragsdale Hendrie
Dare To Be Better - By J. Ragsdale Hendrie
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